While the Conficker debacle could have gone either way, it turned out to pretty much be a non-event.

Most of my customers were protected in three ways. Firstly, most are using SonicWALL firewalls with Gateway Anti-Virus which protected against Conficker. Secondly, their Microsoft patches are managed and up to date. Thirdly, they all use a trusted Anti-Virus solution that protected servers and workstations.

As a result, I did not receive any calls from customers with problems on April 1st. I did get a couple of calls from customers in the preceding days wanting to know if they were vulnerable. It was great to be able to tell them that I had been, and will continue to be, proactive in protecting one of their most valuable assets…their network and computer systems.

I should be using the recent Conficker threat and the fact that my customers were proactively protected as a marketing point.

I hope my customers see me as a trusted advisor…if not, they should be using someone else.