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There comes a point in every successful IT firm when you realize that you need someone with technical expertise that is greater than yours. Then you go into the marketplace to look for one and realize that people with THAT level of skill start at more than you’re making. Ouch.

Third Tier can help you with this problem.

If you’ve been opening tickets with us then you’re familiar with our staff. You know that they can fix problems in a jiffy that would take others hours to resolve. Well, we have a new program that will allow you to add a Third Tier staff member to your business.

Here’s what you get from us:

  • An assigned Third Tier network engineer (your new employee)
  • Direct cellphone access during business hours
  • Direct email access
  • After hours support by schedule
  • Continued access to the Third Tier portal
  • Monthly or Quarterly Discount Program

    •  We have two programs:

    Quarterly Block Hours: $1,400

  • 10 Hours of Third Tier support in a 90 day period
  • Additional Hours $175 per hour
  • Unused hours expire
  • Must have opened tickets with Third Tier previously
  • Your savings = $350

    Monthly Block Hours: $1,400

  • 10 Hours of Third Tier support in a 30 day period
  • Additional Hours $140 per hour
  • Unused hours expire
  • Must have opened tickets with Third Tier previously
  • Your savings = $350 + $35 per additional hour

    • Ready to get started? Head over to www.thirdtier.net/my-third-tier and send me an email from there.

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    So who wrote this blog and what do they do for a living anyway?
    We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
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