Windows 8 patch prevents Essentials Server join

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***This post comes from Susan Bradley, member of the SMBKitchen Project and SBS MVP***

July’s Windows 8 update has Essential server impact

WHAT IS THE PROBLEM: If you upgraded a Windows 8 machine with the pro pack and then attempted to join it to an Essentials network the connect install process would fail or say “not responding”. Upon investigation into the log files you would find that the error message in the log file:

3876] 121107.194235.2285: ClientSetup: LookupAccountSid (computerName = [], sid = [S-1-5-32-544])

[3876] 121107.194235.2285: ClientSetup: NetLocalGroupAddMember (server = [], groupName = [Administrators], sidMember = [S-1-5-21-452769647-1665919795-2316062235-1116])

[3876] 121107.194235.3067: ClientSetup: LookupAccountSid (computerName = [], sid = [S-1-5-32-555])

[3876] 121107.194235.4318: ClientSetup: !!!FATAL!!! Unhandled Exception: System.ComponentModel.Win32Exception (0x80004005): No mapping between account names and security IDs was done

at Microsoft.WindowsServerSolutions.ClientSetup.NativeMethods.LookupAccountSid(String computerName, SecurityIdentifier sid)

at Microsoft.WindowsServerSolutions.ClientSetup.ComputerMgmt.GroupAddUser(SecurityIdentifier groupSid, SecurityIdentifier memberSid)

These errors pointed to a lack of a particular SID. This SID group was the remote desktop users group.


THE FIX: Is now included in the July Windows 8 update. Included in KB 2855336 is the documentation of this problem:

When you upgrade Windows 8 to Windows 8 Pro by using the Windows 8 Pro Pack, the following local groups are missing:

Access Control Assistance Operators

Backup Operators

Cryptographic Operators

Hyper-V Administrators

Network Configuration Operators

Power Users

Remote Desktop Users


RESOLUTION: To resolve this issue, install update rollup 2855336

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