“Last time I opened a ticket with Third Tier…the technician with whom I worked solved a very difficult problem involving the connection between a new Exchange server and a third-party data sync utility. I really had no hope that he would get things worked out as even the people who wrote the third-party program despaired of getting it running, and was delighted that the results were so positive.” ,John R. Albrektson, Albrektson & Shumate Law Group
Sometimes it’s that other set of eyes. Someone who isn’t as close to the problem as you are. Sometimes it takes that to be able to see things clearly or to try something out of the box. It’s OK we all get stuck in the box sometimes.
We’re always happy when it turns out well for our clients and we can help them get the situation figured out and the problem resolved. We live for that. We’d like to help you too.
Not a Third Tier customer yet? Let me introduce: We’re Third Tier. We provide advanced Third Tier support for IT Professionals. Come on over, create an account (no charge).