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Archive for Calyptix

Sep
23

All the Details for the Brain Explosion

by amy

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We had a dress rehearsal of one of the presentations last night with a small local audience. The most technical guy, stopped me on our way out the door and said “I’m a bit embarrassed to admit this, but I learned something tonight. I shouldn’t have but I did. Who was that speaker again?” I was thrilled. That’s what it is all about, isn’t it? Picking up that tidbit that you didn’t know. Even if you think you know something inside and out there is always room to learn just that much more on a technical topic. When you pick up that nugget it make the whole thing worth the effort. That’s why I love IT and I bet that’s why you love it too. I’m looking forward to being in a whole room of amazing IT professionals. See you in Vegas! We have a great day planned for you.

Haven’t registered yet? Please do so now. www.thirdtier.net/registration Your registration fee includes a full day of training, lunch and an evening with Third Tier at the local pub. Space is limited so register today.

2011 Brain Explosion – A Master Class in Remote Access

8:30am – doors open, meet & greet, welcome by Amy Babinchak
9:00am – DNS Mysteries Unveiled
10:15 – break (15 min)
10:30 – Under the Covers of Remote Web Access
12:00 – Lunch – Calyptix Security
12:30 – Securing Remote Access using Radius
1:15 – Direct Access for Smaller Businesses
2:30 – break (15 min)
2:45 – Becoming a Messaging Sleuth
3:30 – Thin Client Standardization and Configuration
4:15 – Final thoughts, dismiss by Amy Babinchak

Later that same evening: PARTY with Third Tier and SBSMigration at McFadden’s Pub.

Direct Access for Smaller Businesses – Cliff Galiher

DirectAccess is a remote connectivity technology that opens new doors for end users to access company resources like never before and can greatly reduce the support burden of managing computers that are regularly outside a company LAN. Implementing DirectAccess can be a daunting task with most of the documentation focusing on large enterprise deployments. In this session you will learn about the DirectAccess from the inside. When you are done, you will know where it can fit in your network, how to do a deployment focusing on the small or midsized business, and some common pain points with troubleshooting tips, making DirectAccess more available to small businesses than ever before.

The Managed Edge – Ben Yarbrough, Calyptix

Calyptix Security is pioneering the development of “The Managed Edge” tm cybersecurity solution. The Managed Edge is born out of two massive trends that are converging to put extreme pressure on IT security for small and medium sized businesses. We’re seeing a massive migration of computing and network infrastructure from the main office into the cloud; and a parallel rapid proliferation of mobile computing devices in the form of bigger, faster tablets and smart phones. The combination of these two forces has resulted in a dramatic expansion in demand for remote access to corporate computing resources from employees who are increasingly working from home, on-the-road, or deployed virtually in an array of satellite offices.

KISS Edge Security – Brian Higgins

What do your wireless access point, a cable / DSL modem, and a VPN connection have in common? They can all be authenticated against a central user database such as Active Directory using RADIUS. RADIUS is one of the least known / utilized methods of authentication available in Windows, but one of the most useful. The most common use for RADIUS in small business is to authenticate external users who want to connect to a company’s VPN appliance, enabling them to use the same username and password for their remote access as their AD logon, because everything, including their password, is tied back to their Active Directory account. Ever wonder how an ISP tracks who is connected to their network, or what speed internet service you purchased? In this session we will answer that question and more as we explore some of the various uses of RADIUS, ways you probably already interact with it (probably unknowingly), and how you can take advantage of this very useful protocol to provide your clients with a simpler, more streamlined connection process, while actually making things easier to manage.

Under the Covers of Remote Web Access – Eriq Neale

Since SBS 2003, the SBS family of products has included a feature that, quite frankly, has made some of the other product lines jealous – the Remote Web Workplace (now called Remote Web Access in the 2011 series of products). Starting with the 2008 product series, Microsoft made some significant changes to the way this remote connectivity tool works behind the scenes, and in some cases that has led to some frustration on the part of the user and IT support community. In this session, we will show you how remote connectivity works under the hood so you can learn how to gain remote access to servers and workstations while bypassing the RWA interface, as well as finally being able to allow Macintosh and other devices to remotely control PCs using this same mechanism. Plus, we’ll show you how to build your own remote access infrastructure using the same tools that MS uses to make the remote connectivity of RWA work.

Becoming a Message Sleuth – David Shackelford

Sometimes as a consultant you are asked to be the expert on what happened to a message that was or wasn’t delivered. While you may have used the Exchange message tracking logs and the application log, there are also the SMTP protocol logs, the filtering logs and additional diagnostic logging at your disposal. This session will get you familiar with the tools and give you the best practices for getting useful data out of them, making you look like a CSI guy (or gal). I’ll focus on the scenarios that I encounter every week working for ThirdTier.

DNS Mysteries Unveiled – Jeremy Anderson

Name the single most important aspect of any computer network, from the smallest office to the largest multi-national corporation. Name the one thing that each of us use every day, that we don’t even think about. This is DNS.DNS is a complex protocol that is required for daily operation of your networks. DNS is often set up behind the scenes and has little maintenance and configuration. But what do you do if it’s not working? How do you troubleshoot and verify its operation? Can you be certain that you have your DNS set up and configured according to best practices? An overview of DNS and how it works, with an emphasis on ‘WHY’ it matters, how to troubleshoot, and what tools to use to verify its operation. I will go over the different types of DNS servers, split scopes, DNS replication, and other terms that you may have heard. DNS is a practical solution to an everyday problem, that we do not nearly spend enough time on, assuming that it will just work. The intricacies and mysteries of DNS will be explained to you.

Thin Client Device Standardization – Steven Banks

In a world of MultiPoint and increased use Remote Desktop Services it’s time we gained some understanding on how to best manage thin client devices. They aren’t PC’s after all and capabilities and available tools very from manufacturer to manufacturer and even among models of devices. Get too many varieties and you could have a real mess. We’ll have several different types of devices with us to demonstrate management techniques.

We still have a few tickets left, so feel free to share with your friends!

Haven’t registered yet? Please do so now. www.thirdtier.net/registration Your registration fee includes a full day of training, lunch and an evening with Third Tier at the local pub. Space is limited so register today.

0 Categories : Amy Babinchak, Brain Explosion, Brian Higgins, Calyptix, Cliff Galiher, Dave Shackelford, Eriq Neale, Jeremy, SMB Nation, Steve
Sep
13

Brain Explosion Content Detail: The Managed Edge with Calyptix Security

by amy

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Calyptix Security and Third Tier have been friends for a long time; since birth actually. The Access Enforcer has matured into a very interesting solution for protecting the edge of your network and managing access. They are sponsoring your lunch at the Brain Explosion. Ben Yarborough will discuss how the explosion of remote access devices impacts edge security and how Calyptix Security is on top of the trend.

Haven’t registered yet? Please do so now. www.thirdtier.net/registration Your registration fee includes a full day of training, lunch and an evening with Third Tier at the local pub. Space is limited so register today.

                                explodingbrain                       calyptix

Calyptix Security is pioneering the development of “The Managed Edge” tm cybersecurity solution. The Managed Edge is born out of two massive trends that are converging to put extreme pressure on IT security for small and medium sized businesses. We’re seeing a massive migration of computing and network infrastructure from the main office into the cloud; and a parallel rapid proliferation of mobile computing devices in the form of bigger, faster tablets and smart phones. The combination of these two forces has resulted in a dramatic expansion in demand for remote access to corporate computing resources from employees who are increasingly working from home, on-the-road, or deployed virtually in an array of satellite offices.

This new reality not only highlights the need for more security at “the edge” of the company network — through which most of the critical business information is now flowing — but puts more pressure and emphasis on the need for regular management and maintenance of the critical devices protecting the edge.

The Managed Edge security solution not only monitors and protects the company from incoming viruses, malware, and other security threats from the outside world… it’s also monitoring and managing outgoing network traffic to protect the broader global network community from criminal hijacking and use and of the company’s computing resources. Moreover, The Managed Edge security solution itself leverages the massive trends of cloud computing and mobility to allow the company’s managed security service provider to manage and maintain the security devices remotely, and automatically.

Remember, register to reserve your space. Last year we sold out. www.thirdtier.net/registration

—–
So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN

0 Categories : Brain Explosion, Calyptix
Aug
24

Get your basics down with Amy and the support guys at Calyptix

by amy

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Calyptix has long been a friend of Third Tier and this month Amy will be a guest speaker presenting Networking Best Practices with the guys from the support staff over at Calyptix in their series, Getting to know your Access Enforcer. If it’s been a while since you reviewed the basics, or you jumped right into server work and never got the basics down cold, then this webinar is for you.

  • Don’t know when to use a cross-over cable and when to use straight-thru?
  • Fully understand how DNS and DHCP work?
  • What’s a CIDR?
  • When to segment the network into multiple subnets and when not to

Register now, bring your questions and let’s get the basics down.

Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/726018419

Get the most out of your AccessEnforcer by investing 60 minutes in online training from the comfort of your own environment.  Join Calyptix Security team members in this live session for a technical review and discussion covering a range of troubleshooting topics.    The program will conclude with a question and answer session (time permitting). Participation in this training session is limited to current customers and authorized Calyptix Partners. The following items will be covered in this session. 

The following items will be covered in this session:

o Overview of networking concepts
o DNS, DHCP, WINS servers and more…
o CIDR Ranges
o Managing Subnets and Multiple LANs

o Implementing Network Segmentation
o Using VLANs with AccessEnforcer
o Questions & Answers

Contact Calyptix Security at 704-971-8986

or info@calyptix.com with any questions.

  Title: "Networking Best Practices"
Date: Tuesday, Aug 31, 2010
Time:12:00 PM – 1:00 PM EDT

After registering you will receive a confirmation email containing information about joining the Webinar.

0 Categories : Amy Babinchak, Calyptix, Networking, Webinar
Feb
3

DSL slower behind your firewall than when attached to the DSL modem?

by steve

Great tip from the folks at Calyptix:

On DSL connections, if you are experiencing slow Web browsing, or certain Websites and downloads not loading across multiple computers on your network, you might need to change your firewall's MTU (Maximum Transmission Unit, or largest packet size that can be transmitted) value from the default of 1500 (default on most firewalls) to either 1452 or 1492.

You can check with your ISP for their recommended setting, but a simple way to check is to run a speed test from behind your firewall using each of the three settings (1500, 1492, and 1452) and take the one that reads the highest over a couple tries. For example, with Actiontec DSL modems, Calyptix and SonicWALL firewalls, and Qwest in Seattle, Washington, 1452 is working the best from what I've personally seen so far. If you are on Qwest, use http://speedtest.qwest.net/ (always use your ISP's test if they have one for the best accuracy).

Categories : Calyptix, Steve
Feb
2

Webinar: Friends of Third Tier – Calyptix

by amy

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Ben Yarborough of Calyptix will be with us next week for our Friends of Third Tier webinar. Calyptix was a first vendor partner for us. Together we are helping Calyptix customers implement and solve security issues in their clients networks.

Ben will give us an overview of the Calyptix product and show what sets it apart in the market. They have designed this firewall specifically for the under 100 user business and it’s a UTM appliance that can help you consolidate some of the security services your clients need into a single device. Being a lawyer by trade, Ben also has a keen understanding of the risks and responsibilities that businesses have.

Please join us next week. Mark your calendar now. The show will start at 12 Noon Eastern (-5gmt), Thursday February 10th.

Third Tier has invited you to attend an online meeting using Live Meeting.
Join the meeting.

Unable to join the meeting? Follow these steps:

1. Copy this address and paste it into your web browser:
https://www.livemeeting.com/cc/harborcomputerservices/join

Copy and paste the required information:
Meeting ID: 3ZR5M8
Entry Code: zsH6z"?]4

0 Categories : Calyptix, Friend of TT, Webinar
Sep
26

Calyptix/Third Tier SMB Nation Welcome Reception

by Third Tier

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If you are headed to SMB Nation for the 2009 Fall Conference, Calyptix and Third Tier would like to invite you to visit us Thursday evening to kick off the conference:
Calyptic/Third Tier Reception Invitation

We hope to see you there!

—–

So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN
1 Categories : Announcement, Calyptix, SMB Nation
Sep
3

Calyptix Offers Free Trip to SMB Nation

by Third Tier

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Our partner Calyptix is offering a chance to win a free trip to the upcoming SMB Nation conference in Las Vegas, this coming October 2-4. The winner of the giveaway will receive a pass to the conference, nights at the hotel, show tickets, and a cash allowance for travel and other expenses. To register for the giveaway, head over to the Calyptix site and see if lady luck will be on your side!

The lucky winner will also be able to interact with Third Tier while at the conference. Amy Babinchak and Chad Gross will be attending the conference, and Eriq Neale will be presenting on the first day of the conference. Hope to see you there!

—–

So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN
0 Categories : Announcement, Calyptix
Aug
12

Calyptix and Third Tier Partner to Support IT Professionals

by Third Tier

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August 12, 2009 – CHARLOTTE, NC & DETROIT, MI – Internet security firm, Calyptix Security, has partnered with Third Tier, a leading provider of remote support services for IT professionals and business owners. By combining efforts, the two companies offer IT professionals the broad spectrum of resources and expertise they need to deliver IT services at the highest level.

IT professionals can leverage the Calyptix-Third Tier relationship to offer services that will distinguish them in their marketplace and cement their customer relationships. This partnership creates access through a single platform to extensive expertise on Microsoft technologies, UNIX, networking and security matters.

Third Tier will work with Calyptix resellers as an operational resource as resellers integrate the AccessEnforcerTM into client networks with Microsoft’s Small Business Server, Essential Business Server and other solutions.  Calyptix and Third Tier will also work together to provide enhanced services and troubleshooting tools to address specific needs of small and medium businesses (SMBs).

“I have worked closely with this partnership to deploy EBS with the AccessEnforcer and it was extremely helpful,” noted Wendy Frank of Accell, Inc., a Microsoft certified partner operating in the suburbs of Philadelphia. “Timely and affordable access to subject matter experts saves us time and money and ensures the best result for our clients.”

The AccessEnforcer all-in-one security appliance is purpose built for SMBs with all the necessary network security features needed to address today’s changing threat landscape with an affordable and easy to use solution. AccessEnforcer leverages the value of Microsoft’s Small Business Server 2008, which requires a separate perimeter firewall solution such as AccessEnforcer, with seamless integration with Microsoft’s Active Directory and reporting right out of the box.

“We’re excited about this partnership and the opportunity it presents to deliver a solution purpose built for small and medium businesses and the IT professionals they depend on,” comments Amy Babinchak, Managing Partner, Third Tier.  “By combining our focus on the needs of small businesses, we are helping IT professionals deliver timely and affordable solutions to their customers.”

Third Tier provides remote support services for IT Professionals that serve the SMB market with immediate access to subject matter experts. This approach provides IT professionals a more efficient alternative to traditional vendor support. Third Tier consists of experts focused on SMB technologies such as Microsoft’s Small Business Server and counts Eriq Neale author of Windows Small Business Server 2008 Unleashed, among its members. Third Tier is also thoroughly trained in the operation and integration of the AccessEnforcer product line with other leading SMB solutions.

“This partnership provides a very powerful platform for our resellers to serve and grow their customer base,” comments Ben Yarbrough CEO of Calyptix. “By tapping Third Tier, our resellers can differentiate themselves by aligning with industry leading experts and services resources.”

ABOUT THIRD TIER

Third Tier provides remote support services for IT Professionals, consultants and business owners. Third Tier’s consultant staff includes expertise in a wide range of technologies including: Exchange, SQL, Sharepoint, Virtualization, DNS, Active Directory, DNS, Macintosh, AccessEnforcer, ISA, SBS, EBS and general networking. Partners Eriq Neale and Amy Babinchak have combined experience that makes Third Tier one of the most experienced SMB solution services and solutions providers in the industry.  For more information about Third Tier, please visit www.thirdtier.net.

ABOUT CALYPTIX SECURITY

Calyptix manufactures and sells AccessEnforcer, an all-in-one security appliance tailored to work with Microsoft’s Small Business Server (SBS) 2008.   AccessEnforcer provides comprehensive integrated network security and control of users, groups and devices from a single interface in a plug & play format that is simple to deploy, activate and maintain. AccessEnforcer is available through nearly 200 authorized resellers nationwide.  For more information about Calyptix, please visit www.calyptix.com.

Calyptix Contact:   Third Tier Contact:
Ben Yarbrough, CEO   Amy Babinchak, Managing Partner
704.971.8989, byarbrough@calyptix.com   amy@thirdtier.net

                                                                                                ####

—
So who wrote this blog and what do they do for a living anyway?

We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN

0 Categories : Announcement, Calyptix, News
Feb
11

ISA or Calyptix?

by amy

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As migrations to SBS 2008 start to pick up steam, consultants that were using ISA as part of SBS 2003 Premium are wondering how the Calyptix Access Enforcer compares. Let’s make one thing clear right off the bat; nothing compares to ISA except ISA. ISA has a rating of 4+. That’s as good as it gets. But the Calyptix Access Enforcer has some features that ISA users have come to depend upon and it’s built on OpenBSD by a company whose focus is software development. It’s also a unified threat management product while ISA 2004 is a traditional firewall. Really they are two completely different things.

Read more …

—
So who wrote this blog and what do they do for a living anyway?

We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN

0 Categories : Amy Babinchak, Calyptix, ISA
Jan
21

Amy @ Fresno SBS user group Thursday night

by amy

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Tomorrow night, Amy and Chris Rue, both EBS MVP’s, will be the guest speakers at the Fresno SBS user group. Chris will provide an overview of EBS and Amy will discuss choosing a firewall to protect SBS 2008, particularly the Calyptix Access Enforcer.

See Susan Bradley’s blog, www.sbsdiva.com, for log on information to join us via Live Meeting.

0 Categories : Announcement, Calyptix, EBS, SBS 2008
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