• Main
  • Blog
  • Who We Are
    • Jeremy Anderson
    • Amy Babinchak
    • Philip Elder
    • Cliff Galiher
    • Chris Matthews
    • Eriq Neale
    • Edwin Sarmiento
    • David Shackelford
  • HelpDesk
  • FAQ
  • Datto
  • SMBKitchen Project
    • SMBKitchen Crew

Archive for Remote Desktop

Sep
1

Brain Explosion Session Detail: Under the Covers of Remote Web Access

by amy

Post to Twitter Post to Facebook Post to StumbleUpon

Eriq Neale aka: The Boss, SBS MVP, SBS Unleashed lead author and baseball fanatic is going to throw off the covers of Remote Web Access. Why? Well, because if you know how it works you can implement similar technology for any of your clients and you can make it work for almost any OS, not just Microsoft’s.

Haven’t registered yet? Please do so now. www.thirdtier.net/registration Your registration fee includes a full day of training, lunch and an evening with Third Tier at the local pub. Space is limited so register today.

                       

Since SBS 2003, the SBS family of products has included a feature that, quite frankly, has made some of the other product lines jealous – the Remote Web Workplace (now called Remote Web Access in the 2011 series of products). Starting with the 2008 product series, Microsoft made some significant changes to the way this remote connectivity tool works behind the scenes, and in some cases that has led to some frustration on the part of the user and IT support community. In this session, we will show you how remote connectivity works under the hood so you can learn how to gain remote access to servers and workstations while bypassing the RWA interface, as well as finally being able to allow Macintosh and other devices to remotely control PCs using this same mechanism. Plus, we’ll show you how to build your own remote access infrastructure using the same tools that MS uses to make the remote connectivity of RWA work.

Remember, register to reserve your space. Last year we sold out. www.thirdtier.net/registration

—–
So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN

0 Categories : Brain Explosion, Eriq Neale, Remote Desktop, SBS 2008, SBS 2011, SMB Nation
Nov
18

Q&A: Remote Desktop Apps

by amy

Post to Twitter Post to Facebook Post to StumbleUpon

 

Thank you to everyone for attending today webinar on Implementing Remote Desktop Apps. Here is the Q&A from today’s session. Remember our webinars take place every Third Thursday at Noon Eastern. Keep on eye on www.thirdtier.net/blog and our various social media locations for an invitation to the next webinar.

Question: Do you know of a Remote App client for the iPad???? That would be a killer app.
Answer: Eriq has heard of one, but has not seen it or used it.

Question: If the server is being run as a virtual installation, do you use that virtualization role?
Answer: We’ll ask Eriq at the end of the presentation.

Question: Is this the same as ‘change user/install’?
Answer: Yes it is. The installation process for this is pretty much the same as other TS components.

Question: Are apps on this list assumed to be installed in TS mode?
Answer: Yes

Question: The local drive is shown. I thought it was disabled?
Answer: You can make both local and remote drives available to the users.

Question: access to the servers drives and resources are still the same as when logged onto the local network – so no difference – right?
Answer: Permissions and security groups and such all still apply as usual.

Question: is there no way to pass through users Domain credentials?
Answer: I’ll ask Eriq at the end of the presentation. But in the example, he is showing the user computer is not a member of the domain.

Question: How does this handle situation where an application needs to start a second app to function?
Answer: I’ll ask Eriq this question at the end of presentation.

Question: I think what I saw was under the RDS role section.
Answer: The remote dekstop virtualization host enables user to connect to virtual machines.

Question: We are using eClinicalWorks medical app in RemoteApp and it works pretty well, but from time to time the app will seize up and leave a big black box in the middle of the screen that won’t go away.
Answer: We aren’t familiar with this application. Perhaps a permissions issue? If you go to the server are you able to figure out what is supposed to be displayed? There could be many different solutions.

Question: Black window problem hotfix: http://support.microsoft.com/kb/981156
Answer: thanks!

Question: but not all sessions will desire to have drive restrictions set. Hmm – needs work!
Answer: Yes, but there are global settings on the server itself in the session host configuration manager, under client settings. This effects the whole server and everyone that connects to it. Group Policy is another option.

Question: Thanks guys!
Answer: welcome
Question: Very nice presentation. Vastly underrated feature and it is FREE!
Answer: absolutely
Question: Great sesion thaks for taking the time to share your knowledge….
Answer: thanks
Question: Great info as usual – Thanks!!
Answer: thanks

—–

Need more help with this or some other sticky situation? Click to hire us.
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN

0 Categories : Eriq Neale, Remote Desktop, Webinar

Search

Support

Third Tier provides advanced support services to IT Professionals. Learn about what we do at http://www.thirdtier.net or click on the support icon below to chat with one of our support representatives.

Live Chat Software by Kayako
Third Tier
Copyright © 2013 All Rights Reserved
iThemes Builder by iThemes
Powered by WordPress