Here is the Q&A panel from the September 17, 2009, WSUS webinar from Susan Bradley.

Question: Disclaimer: When running image based backup solution and/or utilizing online backup services, be sure to either create a seperate volumn for WSUS content or exclude it from off-site backup if possible.

Answer: Excellent recommendation. Thanks!

Question: Are there any problems with XP SP3? Thanks.

Answer: Globally, I”m not aware of any. Have almost all of our customers up on XP SP3. There may be individual application issues, but not that I”m aware of.

Question: XP SP3 causes problems by switching off the TS ActiveX used for RWW but that has been blogged to death!

Answer: Correct, I don”t consciously think about that because it’’s just automatic to fix. Thanks for the reminder.

Question: What is the best way to “Disable” WSUS?

Answer: Services – disable the WSUS service

Question: Is the specific service just the “Windows Update” service on the server? Are there any other ones?

Answer: That’’s the one.

Question: Is the method used to relocate WSUS content on sbs 08 the same as prior versions?

Answer: No, There is a wizard in the SBS 2008 Console to move the WSUS data to different partitions.

Question: I called some of my LOB vendors and found out that one of them does not support downloading their program’’s updates through IE8 yet. I”ve gotten into the habit of calling my main vendors or checking their FAQ before I roll anything out.

Answer: That’’s an excellent suggestion. Thanks for sharing.

Question: WSUS 3.0 SP2 needs the new reportviewer. but… the viewer needs .net 3.5. How ugly is the .net install?

Answer: Test it first, but I haven”t had too many problems when doing the 3.5 install for my sites.

Question: Do you recommend partitioning SBS08.

Answer: yes minimum 2

Question: Is there going to be a WSUS 4.0 someday?

Answer: Someday, we don”t know when

Question: Because I have installed WSUS manually I have the Not Available in the Updates. I can go to the WSUS server via 8530 and I can go to the updates page but it does not show any updates. I do have all the products checked in the list and I am not downloading drivers but I still have problems not getting the green check mark. Good point about not unistalling. I did that and it messed it up a lot

Answer: susan provided a list of items that you need to include and point to the green check/blue check SBS blog post for the answer

Question: Can you speak to the relative importance of patching Microsoft products vs. third party products like Java, Adobe, Firefox, QuickTime, etc.? The focus seems always to be on Microsoft products, but many of the threats are coming from third-party products as well. How do you handle those?

Answer: VERY important to patch the 3rd party stuff. The bad guys are choosing to come in via 3rd party becasue MS is generally updated these days.

Question: Not a question, but a praise, I highly recommend SBS08 Unleashed; and I just posted a review on Amazon.

Answer: Thanks!

Question: is there a way we can submit our WSUS policy/procedures for a slap on the back or a slap on the head?Kevin royalty warned me about the 2×4.

Answer: you can contact Susan via her blog, or submit a ticket a Third Tier

Question: Is there a place that a new MSP can go to see historically what patches have caused problems? We are developing our patch management policy and have basically an enormous amount of patches to approve or deny to “catch up”. It would be great to have a publish list of patches that a low or high risk. Any resource available that you know of to help us out?

Answer: www.patchmanagement.org, but nobody keeps a “master database” of this information

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