Is your business ready to add a Third Tier level support to your staff?

Third Tier’s individual ticket system works great when you can schedule what you need assistance with. However if you find that you have the need to open tickets with us regularly then it might be a good idea to have your own engineer on call. We have monthly and quarterly options for you.

For those of our customers that are ready to make a commitment, we can offer:

  • • An assigned Third Tier network engineer
  • • Direct cellphone access during business hours
  • • Direct email access
  • • After hours support by schedule
  • • Continued access to the Third Tier portal
  • • Monthly or Quarterly Discount Program

    • Quarterly Block Hours: $1,400

  • • 10 Hours of Third Tier support in a 90 day period
  • • Additional Hours $175 per hour
  • • Unused hours expire
  • • Must have opened tickets with Third Tier previously
  • • Your savings = $350

    • Monthly Block Hours: $1,400

  • • 10 Hours of Third Tier support in a 30 day period
  • • Additional Hours $140 per hour
  • • Unused hours expire
  • • Must have opened tickets with Third Tier previously
  • • Your savings = $350 + $35 per additional hour

    • How do you start? Please send an email to amy@thirdtier.net and I’ll get you setup in the program.