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Archive for Eriq Neale

Jan
14

First Look: OnLive Desktop for iPad

by Eriq

I saw a little e-mail the other day that linked to an article at ZDNet about a new app for the iPad – OnLive Desktop – which promised to deliver a virtual Windows 7 desktop and Office applications over the air. Of course, I popped right on over to the web site at OnLive and signed up to be notified when the service was opened up. Well, this morning I received my e-mail that my account was ready to go, so I fired up my iPad, downloaded the OnLive Desktop app, and got going. Here’s a very quick overview of the service, because I had very little time to really investigate this morning.

First, I launched the OnLive Desktop app:

OnLive Desktop Splash Screen

OnLive Desktop Splash Screen

After the splash screen displayed, I was prompted to log in with my OnLive credentials. I had created these earlier in the week when I requested notification of the service availability.

Sign into OnLive account

Sign into OnLive account

Once I got signed in, I was prompted to agree with their Terms of Service and other policies, which I did.

OnLive Terms of Service

OnLive Terms of Service

Then it attempted to connect. I wasn’t terribly surprised to see this “currently full” message, since I think the service went live in the last 24-48 hours and there are probably a lot of people like me trying to connect in and see how this thing works.

OnLive Service Full

OnLive Service Full

After a brief wait (less than 5 minutes), the service cleared and I got a connection. I was presented with a full Windows 7 desktop, including desktop shortcuts to the Office applications, the Documents folder, and other resources.

OnLive Windows 7 Desktop

OnLive Windows 7 Desktop

I looked in the Video Library of the documents folder and perused a couple of the online videos provided. The streaming quality of the video files was not bad, although there were a couple of points where I experienced network congestion and the video image artifacted (is that a word?) pretty badly. It cleared up within seconds, however.

OnLive Sample Video Files

OnLive Sample Video Files

I also checked to see what else was on the Start menu for the virtual desktop.

OnLive Windows 7 Start Menu

OnLive Windows 7 Start Menu

In one of the guides I read while waiting for the initial connection to be made, I saw a note that said you should upload one or more files to the desktop using the http://files.onlive.com address. That link requests your credentials for your OnLive account.

OnLive Files Web Sign-in

OnLive Files Web Sign-in

Once I signed in, I could see that there were no files in the document library. But by this point, the application had come back up.

OnLive Files Web View (empty)

OnLive Files Web View (empty)

I launched Microsoft Word, and it opened up pretty quickly on the screen.

OnLive Desktop Word 2010

OnLive Desktop Word 2010

I created a basic document and started to enter text using the on-screen keyboard. This was relatively clumsy to use, especially given my familiarity with the iPad on-screen keyboard, but it worked.

OnLive Desktop Keyboard Entry

OnLive Desktop Keyboard Entry

I also tried the handwriting tool, and despite my absolutely horrible handwriting (I’m just not used to “writing” on the iPad screen), it was able to translate my scribble correctly.

OnLive Desktop Handwriting Tool

OnLive Desktop Handwriting Tool

I went to save the file and made sure to save it in the Documents folder, Fortunately, that was the default.

OnLive Desktop File Save

OnLive Desktop File Save

After quitting Word, I went back to the document library on the virtual Windows machine, and there was my highly important file, showing exactly where it should have been.

OnLive Desktop Documents Folder

OnLive Desktop Documents Folder

I also checked the web files area, and sure enough, the document was showing there as well. Synchronization time was pretty fast (of course, this was a really small file).

OnLive Web Files Documents Folder

OnLive Web Files Documents Folder

For grins, I uploaded a larger file to see how long it would take to synchronize. I opened the web upload tool, and it allows you to select 5 files at a time for upload, if needed.

OnLive Files Upload Tool

OnLive Files Upload Tool

I selected my one file, uploaded it, and checked that it showed in the web files Documents folder.

OnLive Files Document Uploaded

OnLive Files Document Uploaded

Almost immediately, the file also showed up in the OnLive Desktop documents folder. I saw the note in the taskbar that it was synchronizing the files, and it was less than a minute before I saw the “files synchronized” notice and was able to open the new file.

OnLive Desktop Document Synchronized

OnLive Desktop Document Synchronized

This PowerPoint document was created using PowerPoint 2011 for the Macintosh, but it had no problems opening in PowerPoint 2010 on the OnLive Desktop machine.

OnLive Desktop PowerPoint Document

OnLive Desktop PowerPoint Document

I went through the slide desk in presentation mode, and periodically noticed some video artifacting during the display. I tried to grab a shot of the artifacting, but this was as close as I could get after multiple attempts, so I stopped trying.

OnLive Desktop PowerPoint Presentation Artifacting

OnLive Desktop PowerPoint Presentation Artifacting

After that, I quit PowerPoint and logged off the virtual machine. OnLive Desktop then told me my session was complete and that I would need to open the app again to sign into my account again.

OnLive Desktop Log Off

OnLive Desktop Log Off

All in all, I was pretty impressed with the performance of the virtual machine during this quick look. My iPad is connected to an Apple AirPort Express at home, and we have a 20/10 FiOS connection at the house, so our bandwidth is really good here. In future testing, I’ll connect my iPad over my Verizon MiFi and see how the network performance is there. I’ll also do more testing and looking at the tablet tools that are provided to help you get more effective with the tablet interface of the virtual machine. Out of the box, and for no cost for 2.0GB of hosted storage, this is pretty much a win-win for someone who needs to edit or display Office documents on their iPad. I’ll have other posts as I find other meaningful uses of the application.

Categories : Eriq Neale
Sep
2

Adding URLs to Internet Explorer Security Zones with Group Policy Preferences

by Eriq

One project we’ve been working on locally requires that a particular URL be added to the Trusted Sites zone in Internet Explorer for all users. Since this is a rather large site, we didn’t want to have to touch each machine individually, especially since some of the machines are shared. I did quite a bit of looking around to see if this could be done with Group Policy, and there is a solution that has a lot of blog posts about how to configure it using the Site to Zone Assignment List Policy setting. Unfortunately, when we tested this, it had the unfortunate side effect of locking users out from making any changes to the Trusted Sites list and effectively removed all of the sites that had been in their lists beforehand (luckily for us, we follow our own best practices and tested this internally before deploying at the client site).

It took quite a bit of digging, but I did find a way to achieve our goal using Group Policy Preferences and manipulating the appropriate settings in the user section of the registry. In this example, we’re going to add the url https://remote.smallbizco.net to the Trusted Sites zone. Here’s how it’s done.

  1. On the domain controller, open the Group Policy Management Console (gpmc.msc or under Administrative Tools).
  2. Right-click on the domain object and select Create a GPO in this domain, and Link it here…
  3. Give the GPO a meaningful name (I chose the not-very-clever URLs Added to IE Security Zones as a sample name).
    Enter a name for the Group Policy Object
  4. Right-click on the new GPO and select Edit.
  5. Expand User Configuration -> Preferences -> Windows Settings and select Registry.
    Editing the Registry settings under the User Configuration Preferences
  6. Right-click on Registry and select New -> Registry Item.
  7. Select Update for the Action and HKEY_CURRENT_USER as the Hive, then click on the browse button next to Key Path.
    Initial settings for the registry object
  8. Expand HKEY_CURRENT_USER -> Software -> Microsoft -> Windows -> CurrentVersion -> Internet Settings ->ZoneMap and click EscDomains, then click Select.
    Selecting the Registry Path
  9. Click anywhere in the Key Path field and press the End key. At the end of the Key Path string, type a backslash, then the domain of the site (in this case smallbizco.net) then another backslash and the name of the site in the domain (in this example, remote). In the Value field enter the protocol type (in this example we used https, but http, ftp, and other protocols can be used in this field, or you can ender an asterisk for all protocols). Change the Value Type to REG_DWORD, then enter the value data for which security zone you want to enter the URL into. 1 is for the Intranet zone, 2 is for the Trusted Sites zone, 3 is for the Internet Zone, and 4 is for the Restricted Sites zone).
    Finishing the Registry Edits
  10. Click Apply, then click OK. If you want to add other URLs repeat steps 6 through 10.
  11. After you have entered all the URLs you need, close the Group Policy Management console.
  12. From the domain controller, run the command gpupdate /force and wait for the command to finish. You may be prompted to log off, but that is not necessary for this policy to take effect.
  13. From the workstation, you can either reboot and let the policy apply at the next login, or you can close Internet Explorer and run gpupdate /force from the workstation to apply the updated policy.
  14. When you look at the Trusted Sites list in Internet Options, you will now see the URL has been added to the list.
    URL has been added to the zone

Note that the client will have to have the Group Policy Prefences Client Side Extensions loaded if the client OS is Windows XP, Windows Vista, or Server 2o03 ( KB943729). Adding URLs using this method does not interfere with any URLs that may have already been added by the user, and this will apply to every user in the domain. If you need to further restrict which users have this policy applied, you can either apply the GPO to a different OU within the domain or change the Security Group to which the GPO should apply in the Security Filtering settings of the GPO.

Categories : Eriq Neale
Feb
17

Q&A from the February 2011 Third Thursday Webinar – Configuring SBS 2011

by Third Tier

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The following is the Q&A from the February 2011 Third Thursday webinar on Configuring SBS 2011 Standard. If you didn’t get a chance to ask your question or you have a question after listening to the recording of the webinar, head on over to our Forum site (https://www.thirdtier.net/forum) and post your questions in the Third Tier Info / Webinars area!

Question: If you click on the Status column first, and then in the Startup Column, any services that are not running will be at the top of the list. Saves you from scrolling down the lsit.

Answer: good tip!

Question: for later: certificates: do I order a certicate for remote.corbus.nl or corbus.nl?

Answer: you’ll likely get the cert for remote.corbus.nl, unless you are wanting a wildcard certificate for the entire domain.

Question: Public share is not moved by the Wizards – must be done manually

Answer: That’s correct.

Question: Does the SBS2011 built-in backup support Exchange-aware backup? SBS2008 did not if I’m not mistaken…

Answer: Yes, both SBS 2008 and SBS 2011 do include Exchange as part of the backup process.

Question: If using a third party backup, what is the recommended procedure to get SBS to not report that backup is not configured?

Answer: It was not possible to change that alert in SBS 2008, I have not checked to see if that has changed in SBS 2011, but I suspect that it works the same as SBS 2008, meaning that you will still see the alert even though you have a third-party backup configured and running.

Question: for smaller clients that might use Microsoft Security Essentials will they be reporting back to the SBS console that they are up-to-date, or virus riddled?

Answer: MSE should report correctly to the SBS console

Question: When you change external backup drives in the morning, does it make a full backup at noon on the new cartridge, thereby slowing down the system?

Answer: I believe that is correct. A full backup is taken when a backup drive is swapped out.

Question: Are you seeing issues with Forms Based Authentication service not starting up on reboot?

Answer: answered live

Question: Haven’t seen it on our production 2011.

Answer: Thanks.

Question: setup of USB backup drives needs to be done with all external drives connected – got error when adding another drive until original drives were reconnected

Answer: Great tip!

Question: Symantec Protection Suite Small Business Edition is not yet supported for SBS 2011 – any other recommendations?

Answer: Some of us are holding off on installing any AV on the SBS 2011 for the time being.

Question: If you decide to use Trend client on server, use WFBS6 for now, not WFBS7. We have WFBS7 running on our SBS 2011 TAP site, but recommend WFBS6 on new deployments for now.

Answer: That’s something we’ve heard from several people, thanks for sharing.

Question: I did experience an issue on a clean install of SBS 2011 with BAckup configured and functioning properly. For some reason the Exchange transaction log files were not being committed and deleted. I resolved the issue by killling the origional backup and after reconfiguring backup Exchange realized the backups were being performed and the transaction logs flushed. Much panic when the C: drive ran out of space in a matter of a day or two.

Answer: Thanks for sharing, we hadn’t heard about this specific item.

Question: I have Trend WFBS 7 installed on one production – most current patch released end of January addresses memeory and PCU issues. appears to work OK

Answer: Good to hear, thanks for sharing.

Question: Any issues with Outlook Anywhere / Autodiscover that you have come across on your lab boxes (that have haunted SBS 2008 in the past)?

Answer: answered live

Question: +who does a hosted console for their AV ?

Answer: Trend, Vipre are the two that i’m aware of. Others may also.

Question: thanks guys!

Answer: welcome

Question: Thanks………….. Lots of good info!

Answer: welcome!

—–

So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
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0 Categories : Amy Babinchak, Eriq Neale, Q&A, Webinar
Jan
25

January Webinar Available for Download

by Third Tier

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For those who were not able to attend last week’s webinar, the first in the Managing SBS 2011 series, the LiveMeeting recording is now available for download from our Store page (http://www.thirdtier.net/store/). To view the webinar, download the file, extract the ZIP file, go into the folder, and open the ReplayMeeting.htm file.

0 Categories : Amy Babinchak, Eriq Neale, SBS 2011, Webinar
Jan
20

Creating Bootable USB of SBS 2011 Standard Installation ISO

by Eriq

As discussed in the January 2011 Third Tier webinar on SBS 2011 Standard Installation, creating a bootable USB drive to run the installer from goes MUCH faster than running off a DVD, if you can find a DVD writer and dual layer media for the 6.5GB installation ISO for SBS 2011 Standard. Microsoft provides a tool that makes it very easy (note I said “easy” not “fast”) to transform your SBS 2011 Standard installation ISO into a bootable USB key. Here’s how to do it:

First, you need the following:

  1. A 64-bit Windows 7 system
  2. The Microsoft Windows 7 USB/DVD Download Tool installed on the Window 7 system ( http://images2.store.microsoft.com/prod/clustera/framework/w7udt/1.0/en-us/Windows7-USB-DVD-tool.exe)
  3. The SBS 2011 Standard Installation ISO

Once you have those in place, follow these simple instructions:

  1. Open the Windows 7 USB DVD Download Tool
  2. Click Browse and locate the SBS 2011 Standard Installation ISO file.
  3. Click Next.
  4. Insert the USB media (if it hasn’t already been inserted).
  5. Disable your on-access virus scan on the computer (this can interfere with the copy operations).
  6. Click USB Device.
  7. Select the correct USB media (needs at least 6.5GB space don’t forget) and click Begin copying.
  8. Wait a really, really long time….
  9. When the process completes, close the Windows 7 USB/DVD Download Tool and eject your USB key.
  10. Re-enable the on-access scanning of your anti-virus software.

That’s it, you’re done!

Now, since the USB media is writable (unlike the DVD media), you can do some interesting things with it, like copying your SBS Answer File to the USB key and have it already present when you start your installation or migration. But that also means that you can damage or destroy the install media if you accidentally overwrite or delete any of the files on the USB key, so tread lightly when making changes to the media.

[Note - the genesis of this idea came from Susan Bradley's post of a similar nature from September 2010, enhanced a little with some of the items I've picked up along the way...]

Categories : Eriq Neale, SBS 2011
Jan
20

Q&A from Managing SBS 2011 – Installation webinar

by Third Tier

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Here is the Q&A from today’s webinar on Managing SBS 2011 – Installation:

Question: sas or sata drives?
Answer: We are using primarily sata drives. Where we find that they aren’t fast enough, we generally provide a second sever for file storage with those drives.
Question: A lot of DVD burners do support DL, but good luck finding the media! I have found it easier to find Blu-Ray burnable media than DVD DL media…
Answer: Good tip. We’ve found the same thing. The USB setup is very simple and so much faster.
Question: Can we build SBS 2011 and fully configure it with our unique “recipe” (GPOs, tweaks, setup wizards, etc) then image it? Could we then apply that “custom” image to new servers and then tweak a few things for that specific customer? And… If we build that base as “company.lan” can we change that after that fact to “xyzcorp.local”?
Answer: You can’t do all of those things, but you can do most of them. This is a pretty complex questions. We’ll talk about it at the end during Q&A
Question: Do i need an trial key, for trial period of SBS2011. (Have downloaded from MSDN)
Answer: It will let you run without a key for a few days. If you have an MSDN subscirption you can get a key from your downloads section.
Question: I have a customer installation with my ISO file. But need an trial period, before I get the key to my customer. OEM editions have not been released yet in Norway.
Answer: You should be able to install without a product key when you run the install and then add the product key later.
Question: So i dont need an trial key for getting 60days trial
Answer: There is no place in the install where a key is asked for, so no trial key is needed. I’m not certain about the timeframe allowed before a key must be entered, but it doesn’t prompt for a key during install.
Question: Are you all using HP or Lenovo/IBM hardware or whitebox/HAAS hardware for SBS 2011, in particular I’m interested in the RAID controller and any out of band management you deploy.
Answer: Eriq’s company is using Dell hardware for hardware. We’ll discuss this more in live Q&A.
Question: I have started an SBS2011 server installation with 8GB ram for a customer, and i am worried that this will be a problem for my customer. Should i sell more RAM or keep on with 8GB?
Answer: If the customer is very small, it might be OK. But you will find it slow. I would recommend a few more GB minimum. Ram is pretty cheap these days.
Question: It is a 4user business with a simple MySQL database for an LOB software
Answer: I think I would still get them another 4GB. It will help the server have a long healthy life
Question: Most of customers coming from SBS2003. Firewall recommendations and why… What to look for?
Answer: We are using Calyptix. I would recommend a UTM appliance of your choice because attacks today come from all angles.
Question: We use HP 410i with 512MB FBWC controller + 4x146GB SAS 10K disk in RAID5. Choose BBWC or FBWC on the controller. Makes it much faster.
Answer: Thanks for the recommendation.
Question: When we virtualise SBS & a seperate SQL box then we have a mix of SATA and SAS.
Answer: Thanks for the recommendation
Question: If we are okay with using “company.lan” as the internal domain for all customers can we use the “confgiure and image” method and just change the external domain name “xyzcorp.com” using the wizard (in other words not run that wizard before imaging). In other words if we are okay with a generic internal domain name for AD are there any other reasons we cannot build an image of SBS 2011 for use in deployment?
Answer: This is a much better choice. We haven’t tried it. Do some experimentation first and keep us posted on how it goes.
Question: Is there anything new in SBS 2011 that better supports Macintosh / Ipad / Iphone Os es?
Answer: answered live
Question: Amy, how much cache ram on the raid controllers for your SATA installs?
Answer: 256 or 512mb
Question: Teaser question re migration: it sounds like I need another physical server even when I have a perfectly capable box currently running sbs2008. Is this true????
Answer: There’s no in place upgrade. This is function of Exchange. So you do need two boxes. We either replace the existing hardware or if we reuse it we virtualize the SBS 2008 on a temporary server.
Question: Does Remote (RWA) work from Safari Browser?
Answer: It depends..Yes but you can’t remote control a machine in the domain.
Question: Have you tried doing an install on an SSD? If so what RAID options did you choose, if any? Since SBS 2011 is based on Windows 2008 R2, it supports TRIM to increase SSD life span. I have my production SBS 2011 running on 2008 R2 Hyper-V and the virtual disk on an SSD and the performance is amazing! I’m not doing this for customers yet but was just wondering if you guys have played around with SBS on any type of SSD structure yet.
Answer: We have not. But this is great information for everyone. Thanks for sharing.
Question: Will handout or recording of the slides be available?
Answer: The webinar has been recorded and will be available on the site. Most likely there will be a subscription available for supporting materials later.
Question: Are there any documents I should follow or that Eriq can recommend for Macintosh join on SBS network SBS 2011?
Answer: I’ll be doing a post on Macintosh connectivity to SBS 2011 in the near future (read weeks, not days :) )
Question: Have you found a way to disable the remote file share access that shows up in the remote web?
Answer: answered live
Question: Do you feel it is too soon to put SBS 2011 into a client production environment?
Answer: Eriq does not, we have a number of proposals out right now for SBS 2011 migrations.
Question: Thanks. That’s too bad than you can’t filter somehow. Just like the remote control server only shows up for admins, not normal remote users.
Answer: Yes, we’ve bugged it for a future update, but no idea if/when it will be updated.
Question: This might have been discussed earlier, but when clients with SBS 2003 need a hardware refresh and aren’t ready for SBS 2011 yet, do you typically P2V it? If so, what tech do you use?
Answer: I use Storagecraft backup restore into a MS hyper-V machine. MS P2V should work equally as well
Question: Any difference in specs for virtual installs?
Answer: Not much experience with this yet. We expect that the requirements will be higher for virtual servers.
Question: Thanks – Great Job, as usual!!!
Answer: You’re welcome!

0 Categories : Amy Babinchak, Eriq Neale, Q&A, SBS 2011, Webinar
Dec
22

Third Tier Staff Named in SMB 150 List

by Third Tier

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Third Tier is pleased to announce that five of our staff were named in the SMB 150 list published in the Q4 2010 issue of SMB PC Magazine. This list was compiled by SMBTN and started with almost 900 nominations and features vendors, media personalities, and other people active in the SMB IT community. Our staff who appeared on the list are:

Amy Babinchak
Steve Banks
Eriq Neale
Dave Shackelford
Wayne Small

The digital edition of the magazine can be downloaded from http://www.smbnation.com/Publications/Magazine/tabid/72/Default.aspx (free registration required to access the content).

Congratulations to Amy, Steve, Eriq, Dave, and Wayne for being named in this prestigious list!

0 Categories : Amy Babinchak, Announcement, Dave Shackelford, Eriq Neale, Steve, Wayne
Dec
21

SBS 2011 Release Party Download Available

by Third Tier

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Last week’s Third Thursday webinar presentation of the SBS 2011 Release Party is now available for download from the Store page. To view the recording, download and extract the ZIP file, then open the contained folder and open the ReplayMeeting.html file.

Categories : Amy Babinchak, Eriq Neale, SBS 2011, Webinar
Jul
15

Q&A from Kerio Connect Webinar

by Third Tier

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The following is the Q&A from the today’s Kerio Connect webinar with Eriq Neale. The recording of the webinar will be available in the store later in the week.

Question: Shouldn’t we be using the 64 bit version?
Answer: Kerio Connect is 32 bit, but supports also 64 bit in compatibility mode
Question: So you are saying that the 2nd IP address on the NIC and 2 available Public IP Addresses are a REQUIREMENT (minimum needed) for this product’s implementation or this is unique to Server 2008 Foundation?
Answer: Only if you want two different web applications on the same box. Otherwise you can run one of the two web services on a non-standard port
Question: Think this will work on a WHS box?
Answer: Yes you can run Kerio Connect on Home Server
Question: Since this product uses an AD connector, will it require a step for AD and then in Kerio to add a new user?
Answer: Answered live.
Question: Outlook 2010 supported?
Answer: Yes, Eriq is using Outlook 2010 live now.
Question: The Kerio connector setup screens all referred speicifcally to Outlook *2007* – that’s why I asked about Outlook 2010 So Outlook 2010 support is a qualified ‘yes’?
Answer: yes, with the limitation I just decribed regarding the Kerio settings dialog
Question: Migration from Exchange? Migration back to Exchange from Kerio Connect?
Answer: Answered live.
Question: Shared calendars and contacts?
Answer: Demonstrated live.
Question: Client is thinking about repurposing a Win2000 Pro wkstn. Thoughts?
Answer: Windows 2000 Extended Support ended 2 days ago (July 13, 2010) so running a production mail server on a non-supported box probably isn’t a good idea.
Question: Is there a benefit to use Kerio over Exchange on an SBS 2003 network or would this be a potential change to make when upgrading server hardware?
Answer: Answered live.
Question: On whs, you could presumably use different ports so as to not conflict with the remote access web site?
Answer: Yes, you could use different ports, but that would keep you from being able to use ActiveSync internally and externally. You could manually configure Outlook to use the differnet ports as well as Internet Explorer, but some tools cannot have their port configurations changed and wouldn’t work in that scenario.
Question: Can you talk about DR and support (DR or just generall support) from Kerio (8-5, paid, included, email only, etc.)?
Answer: Answered live.
Question: Any anti-spam features?
Answer: Yes. You can get more details at http://www.kerio.com/connect

Categories : Eriq Neale, Kerio, Q&A, Webinar
Jun
24

Connecting an iPhone 4 to Exchange

by Eriq

Yes, it’s June 24, and the new iPhones have been hitting the streets, and a number of people have been updating their previous iPhone models to the iPhone OS 4 (IOS4). As we’ve done for the previous versions, here are instructions for connecting your iPhone 4 to an Exchange server.

  1. From the Home screen (or whichever screen you’ve moved the icon to), click the Settings icon.
    iPhone Settings icon
  2. In the Settings screen, click Mail, Contacts, Calendars
    Mail, Contacts, Calendars
  3. Click Add Account
    Add Account
  4. Click Microsoft Exchange
    Microsoft Exchange
  5. Enter the information in the account screen:
    Empty account settings screen

    • Enter your e-mail address *exactly* as the default account is set (for example, if your outbound e-mail address is Jonathan.Dough@smallbizco.net, enter it exactly that way – do not enter jonathan.dough@smallbizco.net).
    • Enter your internal domain name (if needed)
    • Enter your account name (this is the name used to log into your computer, it may or may not match your e-mail address)
    • Enter your account password
    • Enter a description for the account (Exchange will be the name if you do not put anything into the description field
  6. Once you have verified that the information entered is correct, click Next.
    Account Information Complete
  7. You may see a warning that your server identity cannot be identified. This is expected if the server is Exchange 2003 or if the Autodiscover record for the server has not been set up properly. If you see this message, click Continue.
    Cannot identify the mail server
  8. If you did get the previous message that the phone could not verify the identity of the server, you will need to enter the name of the server. This will be the same address you enter to get to Outlook Web Access (i.e., if you use https://remote.smallbizco.net/owa as the address for your Outlook Web Access server, then enter remote.smallbizco.net in the Server field).
    Server Name
  9. You may receive a second warning that the server identity cannot be verified. This will be the case if your Exchange server has an invalid or untrusted SSL certificate. The iPhone can continue to communicate with the server using this certificate, and that communication is still secured. If this is the first, or second, time you get this warning, click Continue.
  10. If you receive a message that the Exchange account cannot be verified, click OK and make sure you have entered the account information correctly. This error will most often appear if a password has not been entered correctly or if the Domain information is incorrect.
    Cannot Verify Account
  11. Once the account has been validated, select which Exchange features you wish to synchronize with your phone, then click Save.
    Select Items to Synchronize
  12. After creating the account, you can go back into the account settings to change the items you wish to synchronize, or to modify other synchronization options.
    Account Details

At this point, your iPhone will start to synchronize information with your Exchange account. Depending on the data connection speed of the iPhone and your server, along with how much data you have in your mailbox to synchronize, this process may take some time.

Categories : Eriq Neale, Exchange
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