We just finished setting up a Windows Server 2012 R2 Standard RDS server and began testing the RD Gateway, RDWeb, and RemoteApp features and hit this:
Remote Desktop can’t connect to the remote computer “RDS.Domain.Local” for one of these reasons:
1) Your user account is not authorized to access the RD Gateway “remote.domain.ca”
2) Your computer is not authorized to access the RD Gateway “remote.domain.ca”
3) You are using an incompatible authentication method (for example, the RD Gateway might be expecting a smart card but you provided a password)
Contact your network administrator for assistance.
The third reason is out while the first two are not applicable since our access policies are set up correctly.
Our search brought us to:
- Network Blog: Remote Desktop Gateway client fails authentication with “Your user account is not authorized to access the RD Gateway”
Following Solution 1 we puzzled about trying to figure out where the NPS thing was!
Click on NAP in Server Manager and then right click on the server name. Choose Network Policy Server in the menu.
Once the NPS console comes up right click on the root node NPS (Local) and click Register server in Active Directory.
Click OK twice and then test again.
Good to go!
Co-Author: SBS 2008 Blueprint Book
Chef de partie in the SMBKitchen
Find out more at
Third Tier: Enterprise Solutions for Small Business