SMBKitchen Crew

Introducing the SMBKitchen Crew

Amy Babinchak owns Harbor Computer Services, a consulting firm specializing in providing IT services to small businesses. She is also Managing Partner of Third Tier, which provides advanced support services to other consultants and is hosting the Enterprise Solutions for SMB Project. She has written articles, contributed to the SBS Unleashed books, is the technical editor for others, has been a speaker to many user groups, and conferences. Amy runs a local IT usergroup in Michigan and organizes and speaks in webinars held by Third Tier. She can be founded on her blogs at, and on Facebook where she maintains pages for Third Tier, Harbor Computer Services and Duncan Bay Boat Club.

Lee Wilbur has worked professionally in IT since 1994 when he started as a technician for a large biomedical research organization on Long Island. He would eventually manage the Windows portion of their network with dozens of servers and hundreds of systems and implementing a variety of Enterprise technologies before leaving to consult full time in 2004. Today, he owns Multiverse Enterprises, a consulting company that provides complete IT solutions and support for small businesses and other consultants in the New York metropolitan area. Lee has received the Microsoft MVP award for seven consecutive years and is currently in the Windows Expert – IT Pro group. He can be found online mostly at Experts-Exchange under the moniker “leew” and is an active member of the New York Small Business Server User Group.

Boon Tee, has been working with computers and networks for over 30 years. He is a Most Valuable Professional (SBS-MVP) , Microsoft Certified Professional and Microsoft Small Business Specialist and has a degree in Computer Science from California State University (Fresno) with high honours, a MBA (University of South Australia) and an MA in Education (Flinders University). His experience covers support of larger networks from 100-500 computers down to repairs and upgrades of individual workstations and smaller networks of less than 10 computers. He has served as IT consultant for many organizations. He has extensive working knowledge of Microsoft Windows networks, including all versions of Microsoft Windows. Boon has also been active in hands on staff development and training for various organisations. He has taught part time at the Flinders University of South Australia, lecturing on computer and multimedia literacy. Currently, Boon operates PowerBiz Solutions, a computer technology solutions and managed services provider offering products and services to cater for small to medium sized businesses. He is currently Vice President of SMBiT Professionals (SA), a professional association of IT Solutions Providers in South Australia. Boon is also actively involved in the church and community work, having served with Christian organisations in the USA, Malaysia, Singapore, Indochina and Australia. He involved in multicultural volunteer work, as a church leader, and occasionally preaching.

Susan Bradley has been patching since before the Code Red/Nimda days and remembers exactly where she was when SQL slammer hit (i.e. trying to buy something on ebay and wondering why the Internet was so slow). She writes the Patch Watch column for Brian Livingston’s Windows Secrets, and was one of the authors of Windows Server 2008 Security Resource kit, and Small Business Server 2008 Unleashed. In real life she’s the IT wrangler at her firm, Tamiyasu, Smith, Horn and Braun, where she manages a fleet of Windows Servers, an Exchange Server, desktops, a few Macs, several Windows mobile, Androids and iPhones and tries to keep patches up to date on all of them. In addition, she provides forensic computer investigations for the litigation consulting arm of the firm. She blogs at on the topics of small business technology, tech topics and whatever she stumbled over that day.

Since 1986, Kevin has been satisfying the needs of clients as an IT professional. He is a Computer Science graduate, Microsoft Certified Systems Engineer, and is certified by Microsoft for support of their Small Business Server products. He is the Managing Partner of Total Care Computer Consulting, a leading Cincinnati-based consulting firm that serves the IT needs of small and medium businesses in Ohio, Kentucky and Indiana. Since 1986, he’s held programming and network engineering positions in large companies including but not limited to Chiquita Brands, Computer Sciences Corp, Kroger, Anthem, Nationwide, and Great American Insurance. He currently serves as President of the International Association of Microsoft Channel Partners – Cincinnati Chapter (, President Emeritus of Cincinnati Network Professional Association (; President of the Cincinnati Small Business Server Users Group; Member Emeritus of Microsoft’s Small Business Specialist Advisory Board; Board Member Emeritus of the Information Technology Advisory Team for the Northern Kentucky Chamber of Commerce and CincyTechUSA. Eight year member of Business Network International. He has been recognized by Microsoft as a leading expert on their influential Small Business Server product line for the 8th year. The “Most Valuable Professional” (MVP) designation is a rare honor that is bestowed on a small number of people each year worldwide. It recognizes product expertise, community leadership, and willingness to help others. He is a nationally known Small Business Server expert, author, and regular speaker at industry conferences throughout the United States. For the 3rd year in a row, he’s been named to the SMB 150 Worldwide IT Channel Influencers at

Dave Shackelford loves an interesting AD or Exchange problem. He is an MCSE, MCT, and was an Exchange MVP for eight years. Seen mostly near Seattle and sometimes in SoCal, Dave mentors and assists and other consultants and IT Pros with their Exchange deployments, migrations and troubleshooting. He has created 30+ hours of Exchange 2007 and SBS video training for Train Signal and was a contributing author of the SBS 2008 Unleashed book. He is a principal of and is on the ThirdTier engineering team where he handles most of the Exchange related requests. You can find more about Dave here:

Philip Elder own MPECS Inc. an IT Solutions Provider based out of St. Albert, Alberta Canada with his wife Monique. Together they have developed a broad range of products and services to provide the best all-around solution set to their clients. Philip initially honed his tech skills on Small Business Server and IT hardware. He is now focused on providing Microsoft Stack Solutions, Hyper-V Failover Clusters, with developing Microsoft Private Cloud Solutions. Philip has been an SBS MVP since 2009. He is certified on SBS 2008 Standard and 2011 Standard. He is also an author and prolific writer on their company blog, Microsoft forums, and other help forums on the InterWebs.