FAQs

15 posts

How do I open a ticket?

Go to our home page and click on the open a ticket featured item. Alternatively, go the top of the page and click Open a Ticket from the main menu.

Do you support _____?

We support mostly Microsoft technologies including on-premises and cloud. That’s everything from Exchange, SQL, Hyper-V, Active Directory, high available and clusters to Azure, Azure AD, Office 365, Microsoft 365 and legacy tech like Small Business Server too. Beyond Microsoft we support some varities of firewall and networking equipment, offer project […]

What is your phone number?

+1 248-850-8616 is our office number. A message will be taken by Harbor Computer Services and relayed to us. Please note that this is only for billing issues or general questions. Techs are only reachable via the portal or contact information that they have provided you in the course of […]

Do you hold my money on account anymore?

No. Any used funds will be returned to you via the payment method you used. PayPal, back to PayPal. Credit card back to credit card. If you’ve been a customer for a while you know that we used to do this. We don’t anymore.

Where are you located?

The company is headquartered in Michigan, USA. But our technicians are located in Washington and California, USA; Sydney, AUS; Rotterdam, Netherlands; Ontario and Alberta, Canada.