We make no SLA claims. However, we strive for 2 hours or less during USA business hours. It should be noted that we are not an emergency service but rather a scheduled support service.
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We support mostly Microsoft technologies including on-premises and cloud. That’s everything from Exchange, SQL, Hyper-V, Active Directory, high available and clusters to […]
Our rate is $200 per hour. After the first hour, our time is billable in 15 minute increments
It’s called Awesome Support and is a complex WordPress Plugin.