ACT! 2010, OpenDNS, & peer-to-peer networks don’t mix.
By · CommentsOpenDNS is an incredble service, and I highly recommend using it. Word of caution though. If you are sharing an ACT! 2010 database across a peer-to-peer network, the computer names will attempt to resolve to the OpenDNS servers (on the Net) and your other ACT! clients on the network will be unable to attach to the database. A workaround is to use IP addresses, but it's simpler to remove the OpenDNS server settings and use the default DNS for your upstream ISP.
Otherwise, you'll be looking at the likes of this:
Error: "The database <Database name> could not be accessed. In order to access this database, check your network connection and verify that your database server is available. It may be necessary to disable any firewall software...
Reprinted from: http://msmvps.com/blogs/steveb/default.aspx
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We’re Speaking at SMB Nation East
By · CommentsThe content is lining up for SMB Nation East and we’re proud to be part of it. Third Tier staff members Amy Babinchak and Eriq Neale will be presenting in separate sessions. Amy is partnered with SBS-MVP Kevin Royalty, together they will talk about how they have implemented a range of new backup solutions for their clients. There’s no one size fits all anymore, so we’ll be trotting out lots of different solutions to show when, where and why we implemented them. Eriq will be a busy guy during his presentation. The world of IT is changing and boy to we have choices. Choices are a good thing, or are they?
GS103: Backup here, backup there, backup everywhere
Speaker: Amy Babinchak, Kevin Royalty
Agenda
By now everyone knows that backup has changed. We’ve gone from tape backing up data only to the wonderful world of hardware independent image backup and restore. Suddenly the options are endless. We can backup workstations incrementally, a whole server every 15 minutes, we can store them locally, on removable media, send it off-site or all three! But will your client pay for all of this wonderful new backup technology? How do you present it to them? Amy and Kevin will discuss the various technologies and show you what they are doing for their clients and how to sell it.
GS101: Alternative Solutions in the SMB Space
Speaker: Eriq Neale
Agenda
“What if SBS isn’t the best solution for my client?” If you’ve been asking yourself this question recently, you may find some answers in this session. Eriq Neale demonstrates two on-premise solutions and other cloud-based services that might be a more viable option for some of your customers, with real-world implementation examples. Is the notion of “one size fits all” still viable in the SMB space? Come learn and decide for yourself!
If you haven’t registered for the conference yet, then now we would be a good time to do so. Your conference fee includes accommodations at the Hyatt! Can’t beat the value. Use the link below to register.
http://www.smbnation.com/Events/SMBNationSpring2010/PricingandRegistration/tabid/288/Default.aspx
Great tip from the folks at Calyptix:
On DSL connections, if you are experiencing slow Web browsing, or certain Websites and downloads not loading across multiple computers on your network, you might need to change your firewall's MTU (Maximum Transmission Unit, or largest packet size that can be transmitted) value from the default of 1500 (default on most firewalls) to either 1452 or 1492.
You can check with your ISP for their recommended setting, but a simple way to check is to run a speed test from behind your firewall using each of the three settings (1500, 1492, and 1452) and take the one that reads the highest over a couple tries. For example, with Actiontec DSL modems, Calyptix and SonicWALL firewalls, and Qwest in Seattle, Washington, 1452 is working the best from what I've personally seen so far. If you are on Qwest, use http://speedtest.qwest.net/ (always use your ISP's test if they have one for the best accuracy).
Reprinted from: http://msmvps.com/blogs/steveb/default.aspx
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Webinar: Friends of Third Tier – Calyptix
By · CommentsBen Yarborough of Calyptix will be with us next week for our Friends of Third Tier webinar. Calyptix was a first vendor partner for us. Together we are helping Calyptix customers implement and solve security issues in their clients networks.
Ben will give us an overview of the Calyptix product and show what sets it apart in the market. They have designed this firewall specifically for the under 100 user business and it’s a UTM appliance that can help you consolidate some of the security services your clients need into a single device. Being a lawyer by trade, Ben also has a keen understanding of the risks and responsibilities that businesses have.
Please join us next week. Mark your calendar now. The show will start at 12 Noon Eastern (-5gmt), Thursday February 10th.
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Welcome Wayne Small
By · CommentsThird Tier is pleased to announce the addition of Wayne Small to our staff.
Wayne has expertise in many areas including: Small Business Server, Essential Business Server, Trend Micro, Hyper-V Virtualization, Exchange, ISA, Networking, DNS/DHCP, and Active Directory. He is also a long time SBS MVP. His biography is located at http://www.thirdtier.net/who/wayne-small
Wayne lives and works in Australia, which is +10 GMT, effectively presenting Third Tier with an opportunity to better serve our clients across a wider range of hours. You may know Wayne as the Aussie that attends and speaks at many conferences in the USA and the owner of SBSFAQ a well known community resource.
Welcome to Third Tier, Wayne!
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Foundation Webinar Q&A
By · CommentsHere is the Q&A from today’s Foundation Server webinar. The recording will be available soon in our Store, http://www.thirdtier.net/store.
Question: Good to hear that Texas twang again. ![]()
Answer: you’re quite welcome, sir! ![]()
Question: Will it run on Hyper-V?
Answer: No, we’ll cover the limitations of the product in the presentation.
Question: Russell Clements – Systems Administrator at Institute for Creation Research (DFW-SBS President in my spare time…). I’ve used Third Tier twice and was VERY impressed with the OUTSTANDING service provided. It’s a GREAT resource – THANK YOU VERY MUCH!!!!
Answer: Thanks, Russell.
Question: He mentioned 15 users in AD. Does that count include all the “default” users (Administrator, Guest, IIS_WPG, IUSR_SVRNAME, IWAM_SVRNAME, etc.)? Or only the named users that we add for the customer’s employees?
Answer: No it does not includes those users. Only the named users. There is a licensing service then runs every few minutes and checks for users in the domain.
Question: I am not seeing slides changing
Answer: You should be on the slide What CAN Founcation Server do? Slide. If not, you may have lost connection and need to sign out and back in again.
Question: they are changing REALLY slowly
Answer: OK, well at least moving. Eriq hasn’t shown many slides yet.
Question: In Server 2003, there was a POP3 mail server. Is there one available for Foundation?
Answer: If there is in Server 2008 R2 then it’s available in Foundation Server.
Question: If a vendor says in there specis that they need server 2008 will a Foundation Server work?
Answer: Yes, unless it hits upon one of the feature limitations that eriq mentioned. But in almost all cases, yes it will.
Question: How are you handling email with this solution?
Answer: I am using hosted Exchange. POP mail through an ISP would also be an option.
Question: Do you have a link that compares windows home server with foundation server?
Answer: There is no direct comparison because they are housed in different divisions within Microsoft.
Question: Will there be evals or NFR’s that we can get maybe through the Action Pack to get familiar with the software?
Answer: Foundation Server came in the Action Pack with the last quarter delivery.
Question: For the small offices that have been limping along on Server 2000 or Server 2003 is there a migration path to Foundation? What about SBS03 users that have decided to move to hosted Exchange?
Answer: There is no direct migration from 32-bit to 64-bit.
Question: Can you add Exchange, Sharepoint ect. and is there any separate pricing for it.
Answer: Sharepoint services is a free download. Anything that you install onto Foundation Server will need to be purchased.
Question: Since this is sold in OEM only, if the server hardware dies then we cannot do bare metal restore because it violates OEM license EULA, correct? Or am I missing something.
Answer: Yes, regular OEM licensing limitations apply.
Question: What about a migration path similar to SBS03->08? If we want to preserve the existing AD …
Answer: Yep, you can join it to the existing domain as a domain controller, it will then have a copy of the AD. Don’t forget to move the FSMO roles after you remove the old SBS03 server.
Question: I’m not that familiar with the low-end Dell boxes. What is your recommendation for RAID? PERC S100/S300 (”software based”)? Or a hardware RAID card?
Answer: This is a matter of opinion. But in my mind, this is a low end box and therefore mirror is probably most appropriate. There are no limitations in the product itself regarding drives.
Question: Great job, but I joined late. Is this recorded?
Answer: YES! http://www.thirdtier.net/store
Question: So we need to be careful with additional users, like backup service, zenith remote admin, etc (which aren’t specifically “named Users” but it sounds like they will take up a foundations CAL?
Answer: Yes, any created user would count as one of the 15 users.
Question: 15 users – counting disabled? // What if foundation is not a DC role, can it be in a domain with trusts? // Can virtualization be used for validation of recovery processes OR as a temporary solution for recovery in case of critical hardware failure? // What are you doing to address Backup of foundation server?
Answer: answering live
Question: can Foundation Server software be purchased from Ingram or D&H?
Answer: No. Foundation Serveris OEM only and only to the major manufacturers at that.
Question: There was some debate in forums about whether you can attach in a larger domain as long as the user usage is 15 or lower. IE. 50 user shop. 10 users hitting FS with TS?
Answer: Nope. It can only be installed at the root of the domain, so it will count all of the users in the entire domain.
Question: You said Dell will ship this preinstalled. How do they configure RAID, disk partitions, etc.? Are there OK options or do you end up blowing it away and rebuilding?
Answer: The options availalbe from Dell have seemed OK to me. We have left it as installed and just setup our own data partitions.
Question: Foundation was recently sent to SBSCs for test setup
Answer: Yes, SBSC’s did get a copy of Foundation Server.
Question: Can you comment on why one would put in a foundation server vs a windows home server?
Answer: answering live
Question: Standard Microsoft Action Pack subscribers do not get Foundation server. I just checked on my online product downloads page. I am not SBSc.
Answer: It was shipped as a seperate DVD and not available for download. It may have been for SBSC Action Pack subscribers only.
Question: so the “administrator” counts as one user already, out of the 15?
Answer: We are not certain. We will get the answer and post it to the blog.
Question: Does the administrator user account count as one of the 15 users?
Answer: Look for the answer to this on our blog.
Question: Very good stuff guys. Thanks!
Answer: Welcome
Question: Excellent webinar.. thank you very much.
Answer: Welcome
Question: Thanks good info
Answer: Welcome
Question: Great info as usual.
Answer: Thanks Tom
Question: Foundation server only adds AD and TS?
Answer: Group Policy and all features of Windows 2008 R2
Question: is $299 the msrp?
Answer: Yes
Question: Thanks – Great Info
Answer: Welcome
Question: except direct access
Answer: It can be a DA client, just not the server side
URLs mentioned in the webinar:
Foundation Server Marketing Page: http://www.microsoft.com/windowsserver2008/en/us/foundation.aspx
Foundation Server Technical Page: http://technet.microsoft.com/en-us/library/dd744832(WS.10).aspx
Server 2008 R2 Feature Comparisons: http://www.microsoft.com/windowsserver2008/en/us/r2-compare-features.aspx
Server 2008 R2 Role Comparisons: http://www.microsoft.com/windowsserver2008/en/us/r2-compare-roles.aspx
Third Thursday Webinars
By · CommentsWhile you’re waiting for today’s Third Thursday Webinar on Windows Server 2008 Foundation Server at Noon EST (https://www.livemeeting.com/cc/harborcomputerservices/join?id=5ZTH8D&role=attend&pw=jj%7D%3E%3F%4093X), you can head over to the Store (http://www.thirdtier.net/store) and download last week’s Friends of Third Tier webinar on Virtualization with Dave Sobel!
PSSBS Monthly Meeting, January 21, 2010
By · Commentshttp://www.pssbs.org/meetings/january-21-2010-pssbs-monthly-meeting/
The focus of this month’s meeting is the running of your SMB consulting practice. To start off the conversation, join us for a presentation by PSSBS member, Brenda Luper, with the Washington Branch of Franklin Computer Services.
The Franklin Moves division of Franklin Computer Services was started in 2001 when several of their clients were looking for project help during their move process. Franklin’s services helped facilitate the needed communication and tasks between IT, General Contractors, Facilities, and Employees and enabled their clients to achieve a well executed move.
Franklin Moves For Small Business is a service that Franklin Moves can provide to your client with the tools and services necessary to execute a successful, organized, cost-effective move, resulting in minimal downtime, enabling your clients employees to return to their primary tasks as quickly as possible. Franklin’s process involves your input to the plan so you remain the clients trusted advisor before, during and after the move.
Following Brenda’s presentation, we will be continuing the conversation in a roundtable between all members of the group, so bring your business questions and we’ll do the best to answer them for each other.
Meeting will be at our normal location in Microsoft’s Lincoln Square offices in Bellevue, WA. Pizza and beverages will be sponsored by the Microsoft SBS team thanks to Jim H., so be sure to thank him when you see him at the meeting!
Our meetings are the third Thursday of the month and are held at Microsoft’s Lincoln Square offices in downtown Bellevue (700 Bellevue Way NE - Lincoln Square, Bellevue, WA 98004).
Park in the Lincoln Square garage and meet at the elevators on the first floor by 6 PM to head up to the meeting (take a ticket when you enter the garage, but parking will be free for the evening).
Meeting times are 6:00 PM – 8:30 PM.
For information about the group, email Steve Banks. Address is steve @ banksnw.com.
Reprinted from: http://msmvps.com/blogs/steveb/default.aspx
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Automating the WSUS 3.0 Cleanup Process
By · CommentsWhile I’ve not been a huge fan of WSUS in the past, it’s been growing on me over the last year or so. Specifically, I’ve been really pleased with how WSUS 3.0 and SBS have been integrated (well, so long as you don’t hit a problem with the integration, which can then lead to a LOT of work to recover or repair or reinstall, but that’s a different post for a different day). But there are still challenges to keeping WSUS in check and keeping it from having unintended impacts on those same SBS servers.
Fortunately, most of the commonly-encountered problems with WSUS 3.x can be dealt with by running the Server Cleanup Wizard from the Update Services console. [NOTE: If you have never run the Server Cleanup Wizard in WSUS on a server that's been in production for a while, I recommend running the wizard manually and only select one category at a time. The first run can clean a LOT of information out of the WSUS environment, and it can take a VERY long time to complete.] But in this day of automating tasks, I don’t want to manually run the Server Cleanup Wizard on a regular basis as it can still take some time to complete the supplemental runs even after the first (and potentially longest) pass has been completed.
Well, there are two mechanisms for automating the Server Cleanup Wizard process on an SBS 2008 server (and other servers running WSUS for that matter). The first method that I’ll discuss below is fairly easy to google, but the second doesn’t show up in searches related to SBS 2008 (that I’ve been able to find at the time that I put this post together), so I’m going to document it here.
Let me start by saying that a lot of people who have implemented one of these two methods seem to be in agreement that these processes (or a variation thereof) should be included within WSUS itself and not relegated to what amounts to an add-on for maintenance and management. I’m in the same category, and really would like the WSUS team to look at providing tools with WSUS to be able to schedule the maintenance out of the box.
The first solution I ran across last year was a tool uploaded to Codeplex: http://wsus.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=17612. This is a complied tool that will perform operations on the WSUS implementation based on command-line parameters that are passed to the tool when executed. It can run each of the cleanup tasks in the Server Cleanup Wizard individually or in groups, and also includes an SQL script that the tool can call to perform maintenance on the WSUS database file itself. I’ve deployed this in testing on a few SBS 2003 installations where I have WSUS 3.x running, and it’s been able to keep the WSUS installation in check rather nicely. My only beef with the tool is that since its a compiled executable, it’s impossible to tweak its operation beyond what the developer has coded into the tool. Currently, I can’t think of any WSUS tasks that I’d like to do that this tool cannot, but if an update to WSUS changes the way some of these tasks can be called, it’s possible that the tool might cease to function or not be able to handle new functionality and need an update from the author. I’ve also not run this on SBS 2008 yet simply because I don’t have a test box that I could run this on to make sure it doesn’t misbehave on that platform. It might work just the same on SBS 2008 as SBS 2003, but I can’t confirm that first-hand, so I haven’t pushed in out.
The second solution I ran across (again, not in an SBS 2008 search) is a PowerShell script that calls the Server Cleanup Wizard functions from WSUS directly. Since PowerShell is enabled by default on SBS 2008 out of the box, and since I can get into the code directly, I went ahead and implemented this script on my own production server, because I honestly hadn’t run the Cleanup Wizard on it in I don’t know how long. The script came from the Microsoft Technet Script Center at http://gallery.technet.microsoft.com/ScriptCenter/en-us/fd39c7d4-05bb-4c2d-8a99-f92ca8d08218. I have a Tools folder on the root of the second partition of every server I deploy, and I added a Scripts folder in that to house this script. I named the script WSUS_Cleanup.ps1 and copied the contents from the Script Center page into the file. I then opened a Command Prompt as Adminstrator and ran “powershell.exe WSUS_Cleanup.ps1″ on the server. After a long wait (like I said, I hadn’t run the Server Cleanup Wizard in a looooooong time), I got output from the script that showed the results of each of the steps it ran within the script (as listed on the Script Center page, the option to remove old computer from WSUS has been commented out).
Being the kind of guy who likes to review the results of processes once they complete, I build a quick and dirty batch file wrapper for the PowerShell script. Yes, I probably could have done the whole thing in PowerShell, but I’m still a bit of a PS newbie, so I relied on my comfort with batch files to get this wrapper done. Here’s the contents of the WSUS_Cleanup.bat that I put on the server:
@echo off @echo Starting cleanup: %date% %time% >> d:\tools\scripts\WSUS_Cleanup.log powershell.exe d:\tools\scripts\WSUS_Cleanup.ps1 >> d:\tools\scripts\WSUS_Cleanup.log @echo Finished cleanup: %date% %time% >> d:\tools\scripts\WSUS_Cleanup.log
The batch file writes the current date and time to a log file that I created in the same Scripts folder where the other pieces are, then calls PowerShell to run the cleanup script and appends the output of that process to the log file as well. Once that finishes, the current date and time are again appended to the log. Now I can see when the script ran, what it did when it ran, and how long it took to complete.
Either of these tools are easily adaptable to running as scheduled tasks or as scripts from your favorite RMM tool. THE WSUS_Cleanup from Codeplex has a couple of advantages over the PowerShell script. One, you can select which components of the Cleanup Wizard you wish to run by adjusting the command line call to the tool. With the PowerShell script as written, you have to modify the script and comment or uncomment each of the tasks. (Yes, a savvy PowerShell person should be able to modify that script to mimic the behavior of the Codeplex tool, and as I’ve mentioned, I’m not that guy. Yet.) Second, the Codeplex tool has the SQL maintenance script included which can be run within the scope of the Codeplex tool. The PowerShell script does not include anything for SQL maintenance on the actual database files. Again, someone with SQL skills could easily script up and automate a process to do the same thing, and again that’s not me.
Given that PowerShell is getting more and more visibility in the Server 2008 world, I’m going to be focusing (when possible) on dealing with automation tasks that make use of PowerShell or other native scripting tools rather than rely on someone else to build an executable file. Not to say that the WSUS_Cleanup tool on Codeplex is a bad thing. I’m probably going to keep that on my 2003-based systems until there’s a reason not to. But for my 2008 deployments, I’m going to stick with PowerShell for WSUS maintenance. If nothing else, I get an excuse to learn more about PowerShell and keep my WSUS installations in good working order.
Reprinted from: http://simultaneouspancakes.com/Lessons
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What? You haven’t heard of Foundation Server? Inexpensive, no cals, up to 15 users and worth its weight in gold to your client? Eriq will discuss the technical bits of Foundation Server and suggest where it use makes the most sense.
When: Thursday, Jan 21, 2010 12:00 PM (EST)
Scheduled to Occur: Once
Duration: 1:00
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