business topics

26 posts

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Managing an MSP without an RMM

The question isn’t what you use for a central pane of glass without an RMM. The question isn’t how you access machines that are unattended or manage patching. The question is how do you do business differently? How you focus on customer service, security, true proactive action and projects that together make a positive improvement in your client’s businesses?

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Amy’s sayings #4

Today it’s the one that my staff knows me best for. How do I know that? Because often when asking me for some advice or an idea on how to tackle a technical issue they will start the question with, I know it’s always DNS but