Our website is always open for you to open a ticket. Our consultants keep different business hours based on their location. Generally the hours in the USA are 9:00am eastern to 6:00pm pacific Monday – Friday. Once you open a ticket with us you and your Third Tier consultant will schedule a time to work together.
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We make no SLA claims. It should be noted that we are not an emergency service but rather a scheduled support service.
One of our team of consultants and technicians. Please click here to learn more about these amazing individuals.
That is entirely up to you. We work for you. Some people bill their customer 2 or 3 times the hours that […]
Our rate for technical support is $200 per hour. After the first hour, our time is billable in 15 minute increments. Peer […]