It’s the curse of being successful. Everyone wants your time all the time. There are several components to this problem. A core tenant of solving business problems is to make them obvious and not convoluted or obscured by other issues. So let’s solve one aspect of this problem.
We don’t set alerts on full hard drives because they don’t happen anymore
We often hear this phrase used in IT as well but while it might be ethical to do nothing in medicine, it nearly never is in IT.
A large part of being a technical support person is understanding the problem that you’re trying to solve. This one phrase prevents a lot of missteps due to assumption.
Today it’s the one that my staff knows me best for. How do I know that? Because often when asking me for some advice or an idea on how to tackle a technical issue they will start the question with, I know it’s always DNS but
Adopt, Do I really need to know that, and you’ll find that the clarity you have on everything in your business will improve.